Cookie Policy

This Cookie Policy explains how Grande Vegas Casino uses cookies and similar technologies on our website (the “Site”). It also explains your choices for controlling cookies and how those choices may impact your experience, including access to key features like login, cashier tools, and responsible security checks.

By continuing to use the Site, you agree that cookies may be placed on your device in line with this policy and your cookie preference selections (where available). If you do not agree, you can adjust your browser settings to block or delete cookies, but some Site features may not work properly.

Cookies, explained in plain English

Cookies are small text files stored on your computer, phone, or tablet when you visit a website. They help websites remember information about your visit - like whether you’re signed in, what language you prefer, and how the site is performing.

Cookies can be “first-party” (set by Grande Vegas Casino) or “third-party” (set by services we use, such as analytics or security providers).

How we use cookies to keep the Site running smoothly

We use cookies to support core operations and improve the way the Site works. Depending on your settings and how you use the Site, cookies may be used to:

• Keep you signed in and maintain session stability
• Protect accounts and detect suspicious activity
• Support payments and cashier flows, including fraud prevention checks
• Remember preferences like language, region, and display settings
• Measure site performance and fix errors faster
• Understand which pages are useful so we can improve navigation and content

These uses help us deliver a safer, more reliable experience while keeping gameplay and account tools responsive.

Cookie categories you may see on our Site

Different cookies do different jobs. The categories below describe the types we may use.

Essential cookies that power key features

Essential cookies are required for the Site to function. They support actions such as account login, security validation, session management, and basic page functionality. These cookies are generally always active because without them, the Site may not work correctly.

If you block essential cookies, you may be unable to sign in, verify account actions, or complete certain transactions.

Functional cookies that remember your choices

Functional cookies help the Site remember your preferences and choices, such as:

Remembering your language or region settings, keeping certain interface preferences consistent, or reducing the need to re-enter the same information repeatedly. These cookies make your experience smoother, especially across repeat visits.

Performance and analytics cookies that help us improve

Performance cookies help us understand how visitors use the Site - for example, which pages are visited most often, how long pages take to load, and whether errors are occurring. This information helps us:

Improve site speed and reliability, troubleshoot issues, and optimize the layout and features players use most. These cookies typically collect aggregated data and are used to improve overall service quality.

Marketing cookies that tailor promotions and messaging

Marketing cookies may be used to deliver more relevant promotions and measure how effective our campaigns are. They can help us understand when an ad or promotion led to a visit and whether players engaged with specific pages or offers.

Depending on your settings, these cookies may be set by us or by third-party partners that provide advertising or measurement services.

How long cookies stay on your device

Cookies can be:

Session cookies - deleted automatically when you close your browser.

Persistent cookies - remain on your device for a set period or until you delete them, helping the Site remember preferences and support repeat visits.

The duration depends on the cookie’s purpose and configuration.

Third-party services that may place cookies

Some features on the Site rely on third-party tools. These services may place cookies or use similar technologies to provide functionality such as:

Analytics and performance measurement, fraud prevention and security monitoring, advertising delivery and conversion measurement, and technical services needed to keep the Site stable.

Third-party cookies are governed by the third party’s own policies. We recommend reviewing their cookie and privacy information to understand their practices.

Your consent and cookie choices

Where required by law, we will request your consent for non-essential cookies (such as certain analytics or marketing cookies). If a cookie banner or preference center is available on the Site, you can adjust your choices at any time.

If you choose not to allow certain categories, you can still use the Site, but some features and personalization may be limited.

Manage, disable, or delete cookies in your browser

You can control cookies through your browser settings. Most browsers allow you to:

Block all cookies or only third-party cookies, delete existing cookies, set rules for specific websites, or be notified before cookies are placed.

The exact steps vary by browser and device. If you delete cookies, you may be signed out and you may need to reapply preferences on your next visit. Blocking cookies can also affect key functions like account access, security verification, and certain cashier actions.

How cookie settings can change your Site experience

If you restrict cookies too aggressively, you may encounter issues such as:

Pages not loading correctly, repeated logins, missing preferences, limited ability to complete certain actions, or reduced fraud protection signals that help keep accounts safe.

For the smoothest experience, allowing essential cookies is strongly recommended.

Updates to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how the Site operates. When we make updates, we will revise the policy on this page. Continued use of the Site after updates means the revised policy applies.

Privacy questions and contact details

If you have questions about our use of cookies or privacy-related requests, contact our support team:

Email: support@grandevegascasino.com Toll Free Number: 1-800-571-7009 Regular number: 1-678-349-0095

You can also review our broader site practices and related updates through our main hub at Grande Vegas Casino.